complaint

I had an unpleasent experience at a bank locally the other day and today, the manager rang up about it as I had filled in a feedback form.  I related to the episode to the manager and she said she would give me the money back that I want to enquiere about which was nice and forgot to thank her.  She assured me it would not happen again and I am sure it won't it was just one those things I guess that does not happen very often but was not a pleasent experince.

I am not a fan of poor customer service its not hard to be polite well especially when you are being paid for it.  If you have a probem, with the job go and do something else would be my advice I guess.  It is not often a company rings me up to enquire about my opinion on customer service

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