confidence building

Yesterday I attended a confidence building course for the second time, there was only 3 of us on it plus the tutor.  We all knew each other's names after a bit well I thought we did anyway one lady's name is Kim but the tutor kept calling her Ann for some reason now Kim corrected her about 5 times if you are going to lecture in confidence building I would think that getting the student's name right  is basic to helping them with building theri confidence I would imagine.  The tutor also decided to have a class on listening skills

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